Armstrong leadership and team members work together to deliver excellence in safety.
We work to continuously improve the safety of our facilities, our equipment and our operations to minimize risk for our clients, our team members and our crews.
Armstrong considers safety to be the cornerstone for its expression of care for all employees, customers and communities.
Armstrong shows its commitment to safety through a multi-layered approach on a regional and national level. Our Risk Management Department employs an enterprise Safety Director who works closely with each agency on compliance, training and general awareness of policy change. Each Armstrong agency has an Agency Safety Representative (ASR) who reports to his/her agency President and is the point of contact for the Safety Director. Our ASRs go through a certification process which includes:
- Safety from the Top Down training
- Hours of Service, Vehicle Maintenance and CSA BASICs training
- Full Regulatory and Policy Compliance training
- Trends Analysis training
- Monitoring Safety Performance training
As a final step, the ASR must complete a Safety Action Plan for his/her agency. With the Safety Action Plan, ASRs keep track of our continuous safety improvements through performance metrics created by the Department of Transportation and Federal Motor Carrier Safety Administration, as well as our own procedures and policies.
Our drug-free workplace, compliance with the provisions of OSHA Safety and Health Standards, a published Health and Safety policy, and compliance with ISO 9001 standards have led us to be recognized with United Van Line’s Impact Award for claims minimization and Fleet Safety Award for overall risk management performance.
We are proud to be in an industry leader in workplace and roadway safety.
Our Customers' Experience
Everyone I dealt with was very professional and took wonderful care of during this stressful season.A.S.
The team were very professional and made sure this was a positive experience for us.F.H.
Our coordinator, Frances, with Armstrong is to be commended. She worked with me on several occasions to ensure our belongings would be delivered on time and she was always very quick to return phone calls and/or emails. Superb job in every aspect!L.C.
Our driver, Robert, went above and beyond. He is an exceptional employee. He took special care of our things and communicated with me in a timely and professional manner. The loaders in Memphis were also very professional, kind and hard-workers. Thank you!S.D.
Our lead on the delivery and unpacking was awesome! He was very thorough in explaining why they did things and constantly made sure we were pleased with their work and that all of our questions were answered.T.R.
Our first experience was such a success that they were our first call when the next project arose. Now they are our preferred vendor. We have had a broad range of requests from moving high end computer gear in racks to standard crate and box move/office relocation and consolidation. Armstrong has been able to assist in any area and is always prompt and professional.C.G.
Great job by everyone on the Armstrong team not only with the move, but also with helping assemble furniture to get us on our feet quickly!S.B.
Punctual, knowledgeable, courteous and very capable. They did a very good job of responding to our needs and making the move as painless as a move could be.T.S.
Excellent in every aspect and true professionals that made the process streamlined and low stress. Definitely the best in the business.B.H.
The Armstrong team kept in constant communication to give us all of the necessary updates throughout the move. Everyone was very prompt and professional.G.Y.